In-the-moment mental health support without the wait

All members get 24/7 access to counsellors, tools and resources, as well as onward treatment if clinically appropriate. Access expert advice and guidance, whenever they need it.

Price

No additional costs

What's included

24/7 access via the SimplyPlan app. For ages 16+

Delivered by

Trained mental health support counsellors

What is it?

Someone to talk to at the point of need

Immediate support is available through one-to-one sessions, allowing employees to talk through their current challenges

A wide range of contact points to remove barriers

Multiple channels to start the conversation, including WhatsApp, SMS, live chat, phone and pre-booked online sessions directly through our app

Ongoing support and materials if appropriate

Employees will receive clinically-backed resources including educational materials, self-care tools and programmes, coping mechanisms and, if deemed appropriate, short-term therapy

Why do we offer this service?

For those aged 44 years and younger, mental health is the most common health issue limiting the type or amount of work they can do ¹

One in four adults experiences at least one diagnosable mental health problem in any given year ²

An estimated 1 in 6 adults have experienced a ‘common mental disorder’ like depression or anxiety in the past week ³

How does it work?

For immediate support, sessions can be accessed through My Health in the SimplyPlan app. Members either book a session or use the contact numbers provided to get in-the-moment support. Once they’ve had their session, if clinically appropriate, they may be offered short-term structured sessions or referred to the online GP, or signposted to available resources.

On-demand services for your employees

Choose one of our health products today and unlock on-demand discounted and self-pay services for your workforce.

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References

The Health Foundation. (2023). What we know about the UK’s working-age health challenge
NHS
ProblemShared