Contact us

hero-line-full

Live chat

The fastest way to connect with us!


Simply click on the button at the bottom right corner of the page to chat with our digital assistant, Sam.


Sam can assist you, or connect you with one of our team members between 9am - 6pm, Monday to Friday.

Looking for answers?

Our help and support hub has FAQs, videos, and digital guides to help you get the most from your Simplyhealth products.

Visit the help & support hub

Contact form

Use the drop-down options to leave a message in the form below, and we'll aim to get back to you in 2 working days.

All fields are required unless labelled optional.

Your selected option for contact:

Before you cancel

If you have a 12-month contract, the earliest you can cancel your plan is from your renewal date. Please refer to your Terms and Conditions.


Before you cancel, we’d like to help you understand your options. You may be able to choose a different plan or level of cover that better suits your needs.



Let's discuss your options together

Many customers find it helpful to talk through their options with our Customer Options team before making a decision. We’re here to help Monday to Friday, 9am to 5pm.



Unless you clearly tell us not to contact you when you complete the form, we’ll call you to discuss your options. If we don’t have an opportunity to speak to you, we will contact you by email to confirm the cancellation date of your plan.

All fields are required unless labelled optional.

Please note: your email address and phone number will be added to your account so we can use them to communicate with you about your plans in the future. This won't be used for any marketing purposes unless you tell us you would like to opt in.